Privacy Policy

Effective date: 10 April 2026

1. Introduction

SportLink Group (Pty) Ltd ("SportLink", "we", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection legislation. This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

We may collect the following personal information:

• Name, email address, and contact details when you create an account
• Location data (province, country) to personalise your experience
• Sports interests and preferences
• Usage data such as pages visited and features used
• Device information including browser type and operating system

3. How We Use Your Information

We use your personal information to:

• Provide and improve the SportLink platform
• Personalise your experience with relevant events and content
• Communicate with you about your account and our services
• Process transactions and subscriptions
• Comply with legal obligations

4. Legal Basis for Processing (POPIA)

We process your personal information based on your consent, the performance of a contract with you, compliance with legal obligations, and/or our legitimate interests in operating and improving the Platform.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating the Platform (e.g., hosting, payment processing)
• Law enforcement or regulatory bodies when required by law

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit and at rest, secure authentication, and regular security reviews.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. You may request deletion of your account and associated data at any time.

8. Your Rights Under POPIA

You have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

9. Cookies

We may use cookies and similar technologies to improve your experience. You can manage cookie preferences through your browser settings.

10. Children's Privacy

Users under 18 require parental or guardian consent. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Information Officer

For any privacy-related queries or to exercise your rights, contact our Information Officer:

Email: info@sportlinkgroup.com
Address: Office 217, 45 Richefond Circle, Umhlanga Ridge, uMhlanga 4319, South Africa